A Patient Perception as a Nursing Care in Emergency Sector
Keywords:Emergencies, Nursing Care, Humanization of Assistance, Nursing
The work process by nurses in the emergency sector is comprisedÂ of two complementary dimensions, managing and caring. Therefore,
the aim of this study was Know the perception of patients to theÂ support of the nursing assistance in Emergency sector. This is a field research, exploratory, descriptive qualitative approach. The survey was conducted in Dr. Luiz Milton ArÃªa LeÃ£o Hospital - SatÃ©lite, located in the city of Teresina - PI, Brazil, which caters exclusively by the Unified Health System, and reference in its coverage area.
We interviewed thirteen (13) patients who remained in observation in the emergency sector in that hospital. For this study was used as a criterion for inclusion of service users who entered the emergency sector in the periodMarch-April 2014 and who remained in the sector at the time of the interview. Â A pilot test was conducted with the instrument to validate and suitability for the target audience, which is excluded from the sample.Â
Ethical aspects were respected, as provided for in Resolution 466/2012 of the National Health Council, Brazil (2013). In this sense, weÂ observed through the reports of the participants carrying out a qualifiedÂ nursing care, where it identified a good conduct of professionals toÂ provide the necessary assistance. A nursing care and systematic terminationÂ Â during the stay of patients in hospital was evidenced. It is perceivedÂ Â that there is a satisfaction from patients and the care of the
nursing team, which is performed through actions inherent to these professionals,Â such as goodwill, the act of providing a welcoming atmosphere, withÂ technical scientific background, and ability in dealing withÂ conflict situations and ethical.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under aÂ Creative Commons Attribution LicenseÂ that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (SeeÂ The Effect of Open AccessÂ and Benefits of Publishing Open Access).